Since Swtor forums are useless atm.. Downtime extended

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52 posts — 1 2
By Munx at 2011-12-27 10:36:59

And bioware continues to spit in the face of theyr european clientel ...

https://twitter.com/#!/swtor

Am I the only one that is horrified at what kind of downtimes we will have in the future, if they cant even manage to add such a miniscule patch in 6 hours ? :/

By Jestunhi at 2011-12-27 10:39:21

1 week after launch & 6 hour downtime required, which then runs over?

Not the best of signs.

But I'll wait to see if they make a habit of it. :)

By Vordai at 2011-12-27 10:41:35
Well, who knows what kinda trouble they're experiencing. Maybe someone poured the coffee over the servers, a bug fix caused a bazillion of new problems... even a small bug fix can cause a lot of trouble, but I guess that's why there's a test server (if that server is up and running yet) so meh, time to make dinner :D
By Icarium at 2011-12-27 10:42:48
Let's remember that the running of an MMO is new to them, and you have to walk before you can run. :)
By Admiral001 at 2011-12-27 10:51:27
True, But they could at least get their website working properly. This waiting in line to access the website, making one page navigation click, and then having to wait in line again business is pretty irritating.
By Munx at 2011-12-27 10:56:51

You are correct Icarium, Its new to them, but they saw how much pepper they got from the Maitenance times they had previously to this one, so they decide to make them even worse (considerably so) to europeans? Its almost like they said to themselves, screw it.. we are having a long maitenance, basicly shooting ourselves in one foot, why not just put a bullet in the other one aswell for good measure?

My biggest grief is that they had a maitenance window that was Acceptable, and they went and made it completly unacceptable..

Even if It wasnt the holidays and people were at work, this patch would've been a annoyance to europeans.

And it definatly dosnt help that they still can't keep theyr forums alive.

By trenshod at 2011-12-27 11:05:18

It is what it is, why bring it to a forum to vent? Your trying to rally the masses for a mass exodus? Things of this sort are expected I can't even begin to tell you how many times Blizzard extended a maintenance window during its infancy. Actually screw infancy they have done that clear through Cata.

FYI don't ever get into League of Legends, you talk about over extending service windows they have that down to a science.

By Kinduci at 2011-12-27 11:08:10
Welcome to the world of mmo's
By Vordai at 2011-12-27 11:11:42
I could go to silly psychology and to why it helps venting frustration and talking about a problem instead of keeping it to yourself, but I suppose that doesn't belong here. The only thing that actually disturbs me is their horrible site... well and that I can't make delicious rice without actually having rice, but that's a whole other story :D
By Munx at 2011-12-27 11:22:48

I never said anything about a Exodus or quitting because of this Trenshod, you brought that &*!@ up..

Also Swtor isnt competitng with what "wow" was, its competiting with "wow" is, Oh and keep in mind you brought wow up, I did not.

The amount of downtime is just the tip of the iceberg, what is my main cause of annoyance is that they had a good window for maintenance, and they choose to push it back so it further bites into the europeans day.

And Vordai is not incorrect in his reply It does help to vent, It is a frustration.



By nefloyd at 2011-12-27 11:24:43
Welcome to MMORPGS.
"Spit in the face of"? They have to do their damn downtimes *sometime*. No matter what they pick, someone like you is going to complain that it was specifically chosen just to ***** with them. Extensions happen, get over it. This launch has been as smooth as silk overall, one of the better or the best that I have seen. This is NOT worth blowing your cool over. Quit sitting at your PC refreshing pages, go do something for an hour, check back then.
By nefloyd at 2011-12-27 11:29:59

Oh and here's the Dev response to your whine:

Firstly, in the past, we've talked on a number of occasions about how we will run a global service. Many players raised concerns that patches/updates would land later in the EU than in the US. We stated that as we're running a global service, we'll do everything we can to make sure the updates go live in both regions as close together as possible. For this to be achievable, we need to run maintenance at the same time.

Secondly, although many of you are able to play at this time, this is actually one of the times in the day (and the week) when we have the lowest number of players in game. It's certainly far from peak. Given that many of you are still on holiday, today's maintenance may feel a bit more out of place than usual, but in the future, the number of users impacted will be even smaller.

Finally it's also worth noting that today's downtime was a little longer than usual and in the future, shouldn't be the case.

http://www.swtor.com/community/showthread.php?p=808791#edit808791

By Munx at 2011-12-27 11:33:11

Haha I will gladly admit i was overly excited when I posted the thread, It does not how ever change that they had a acceptable window already, which hit after midnight in the states, and VERY early morning in Europe.

Yes someone will always get the bad end of downtime schedule (unless they add a seperate crew for european servers).
How ever Europe as is, is as big of a market as the US, they could have started the patch at a time that was fine for europeans, I know this because they up until this patch did exactly that.

Starting such a long patch that late in the day for europeans was how ever just messy, and yes I will vent my frustrations about it.. I wish I could do so on the Swtor forums, but then again, theres another thing they can't seem to keep running.


The Launch has been smooth as silk? of course it has been smooth.. I am on a heavy server with frequent queues, how ever it is a still a ghost town.. it is not difficult to have a smooth launch when your servers goes into queue modus when theres more then 2000 players online at a time.

And yes nefloyd, thats exactly what I did 6 hour ago, I did something else, and got psyched to play again in 6 hours.. well here we are 7 and a half hours later, with no ETA.

Edit dev response to my "whine": That would be Valid if

1: This is the holidays, there is no "most" people are at work excuse.
2: Like I said before they had a window that worked well, and infact no mather how you twist and turn it, this patch would've stilled gone on for 1 hour after people were home from work, 2.5 if you count the current extension, and who knows how long it will go on.
Starting such a long patch that late in the day for europeans was how ever just messy, and yes I will vent my frustrations about it.. I wish I could do so on the Swtor forums, but then again, theres another thing they can't seem to keep running.

ps: editing in these forums is a painful afair :P

By SirGiff at 2011-12-27 11:40:07
ITT: People that need to learn to suck it up. Welcome to the MMO genre, kids.
By Jestunhi at 2011-12-27 11:40:24

Today's timing is unfortunate due to bank hol, I see no real issue with maintenance during the working day (although 2am-6am or similar would be far better).

I just hope they do learn from it rather than insisting that they are right (and posts telling us it's how it *should* be really don't help).

Just because your last MMO had bad downtime doesn't mean all of them should.

By Munx at 2011-12-27 11:42:12

Likely been part of that genre as long or longer then you ;) I how ever expect improvements as hardware/software gets better, not the other way around.

and I also expect a mmo company in 2011 to be able to find a schedule that works for "everyone", when they have so many mmo's before them to use as a refrence.

By trenshod at 2011-12-27 11:45:59

Munx I'm fully aware of what I typed and what I did and did not bring to this conversation. All I'm saying is maybe this rant of yours would have been best kept to yourself. The world isn't a perfect place and unfortunately the sun isn't/wasn't shining as brightly in Europe during this past maintenance window. Sorry to hear you missed out on some play time but it sounds as if Bioware will try their best to not have the problem reoccur.

Seriously though, there has to be something more constructive to do then come to a 3rd party forum and rant?

By Hyperspacerebel at 2011-12-27 11:48:32
Welcome to the launch of every MMO ever. Hell, welcome to every one of Blizzard's content patches. It has nothing special to do with Bioware.
By Jestunhi at 2011-12-27 11:50:41

Everyone, as in every timezone on the planet? Good luck.

However, unless it's a hotfix or fixing exploits I'd be happy to get the patch at a different time to the US servers (e.g. 2am the following morning GMT). Don't know how viable it is though, whether they could keep some servers unpatched and patch others.

I guess it qould require a US / EU launcher for a start, atm 1 game client is used for all servers so the above wouldn't work.

By Munx at 2011-12-27 11:52:51

You are correct, I would definatly prefer to rant on the official forums rather then a 3rd party forum, but like you said, its not a perfect world..

I've seen nothing that indicates that bioware will try their best not have the problem reoccur..

In all honesty though, my "rant" is mine, and wether it should be kept to myself or not is up to me, not you.

I see a problem with the maintenance windows, as such I will voice my opinions on just that, call it whine if you must.. justified in some cases perhaps, as opinions arnt always pretty...

Keeping quiet about my opinions would ultimately be far less constructive.


Edit: Jestunhi typed "everyone", theres "s are there for a reason, my meaning was that they are able to set it up in such a way that the times are acceptable for both US and EU.

By Jestunhi at 2011-12-27 11:56:12

Uh oh, trenshod wants to censor the internet.

Only positive threads allowed!

p.s. These forums are buggy :(

:edit:

I can refer you to various news websites with negative stories. maybe they should be told to keep their whining to themselves too.

By trenshod at 2011-12-27 11:57:58

Thank you for sharing this with everyone Munx, I'm sure this will way heavy on every ones minds as we try to get though another day of LIFE.

Happy playings

By Munx at 2011-12-27 12:00:08

You are most welcome.

Oh almost forget, Ding lvl 8.

By chino at 2011-12-27 12:03:04
@Munx wow you're a whiner... go QQ some more. It's part of MMO's get over it.
By Ossian at 2011-12-27 12:04:36

I have a solution. No more patches, updates or maintenance for this guy's country.

Boom you just bought an RPG full of bugs that no longer advances. You hit 50 and thats what you get.

If you like content and things to work as intended then I suggest you put down the Cheetos and go ride a bike during maintenance.

By Jestunhi at 2011-12-27 12:08:25

Well obviously they won't need to patch.

Bugs are "part of MMO's" so why bother patching them out?

Anyone who disagrees is obviously whining or QQing.

By Exania at 2011-12-27 12:12:28
*RANT ALERT*
Guess what....if you play an MMO you are going to get maintenance times. Every MMO even WOW has these down time. WOW has had downtimes that lasted 17 hours before. Welcome to the world of online gaming. Get over it or go download a single player RPG.
*RANT ALERT*
By Bezzy at 2011-12-27 12:12:56

<RANT>My whine is the fact you damn yanks (yes you know who you are) don't know or understand the rest of the world. - A few casing points, time always given in CST (whatever that is and as if I actually care what it is! :P), The fact they announced launching SWTOR in the spring in Austrailia (in February which is the end of Summer) - do they not know that other points in the world have different seasons at different times. They launch a maintanance window on a public holiday in Europe and the likes, why did they not hold it back a day! --- Muppets (yup they are american as well lol!)
</RANT>

Oh and just for those that are bored - http://www.youtube.com/watch?v=zqi0DwNLJdM Classic "Are you smarter than a 10yr old American version" -< says it all really !

By Kirunnah at 2011-12-27 12:13:25
I really don't want this to come across as QQ but I have been waiting since I started my computer up (Around 10am) to now and have had nothing so much as an eta update since I first saw that there was maintenance. Slightly better communication and/or planning would have been appreciated and I feel as if a day of my 'you brought a code, here's a months game time' has been utterly wasted before going back to work tomorrow.
By Bezzy at 2011-12-27 12:13:31

<RANT>My whine is the fact you damn yanks (yes you know who you are) don't know or understand the rest of the world. - A few casing points, time always given in CST (whatever that is and as if I actually care what it is! :P), The fact they announced launching SWTOR in the spring in Austrailia (in February which is the end of Summer) - do they not know that other points in the world have different seasons at different times. They launch a maintanance window on a public holiday in Europe and the likes, why did they not hold it back a day! --- Muppets (yup they are american as well lol!)
</RANT>

Oh and just for those that are bored - http://www.youtube.com/watch?v=zqi0DwNLJdM Classic "Are you smarter than a 10yr old American version" -< says it all really !

By Munx at 2011-12-27 12:18:03

I expect maintenance in any mmo obviously, my point is they had a maintenance window that was acceptable for Europeans, and Americans, and they decided to change it in such a way that now It goes on for the better part of the day for europeans, even if we were currently working.

Hell, with these times ever americans are getting effected more then if they stuck with theyr old schedule.

@chino, whining is a part of mmo's to, so yeah go QQ some more about my whining ;)

@Bezzy, that youtube vid is not fair, there are people like that in any nation..

By WarTornPanda at 2011-12-27 12:18:55
Are you mad because European developers suck? I'm not really sure where you're going with this...
By Munx at 2011-12-27 12:21:26
Now you are coming across as smart as that blonde WarTornPanda, there are plenty of good European Developers.
By nefloyd at 2011-12-27 12:21:34
have had nothing so much as an eta update since I first saw that there was maintenance.

twitter.com/swtor

Use it. It says that on the launcher message announcing the maintenance. It says that on the "waiting room" page when their site has high traffic. It says that on their main page. There have been four updates about the extended downtime.

By jgranson at 2011-12-27 12:22:50

I agree these downtimes are lame and they should be fixed, but does it mean nothing to you that this game has been live, to everyone, for 1 week(kind of)? Does it occur to you that things happen? The people making this game happen are human, IT HAPPENS!

Everyone who wants to find something to complain about, thinks that whatever happened bad in the first week, will happen for the life of the game. Then says the game will die because of that. At the same time, i think those same people forget that this is Bioware's FIRST MMO! If you want to vent about something, do it somewhere else.

I haven't played WoW since just after cata, but i remember MANY MANY times before and after cata, that Blizzard had stupid long downtimes. This isnt WoW. If thats what you want to compare it to, then hold your bitching until the downtime runs into tomorrow, or maybe the next day. No one/thing/company is perfect.

Let me make myself clear. FIRST MMO BY BIOWARE. WEEK ONE. GET OVER IT!

That is all.

By nefloyd at 2011-12-27 12:25:33
they decided to change it in such a way that now It goes on for the better part of the day for europeans

Seriously, now you are just being stupid. Decided to change it? It got extended. $%^& happens. They didn't "decide" "Oh, let's mess with Euros". FFS. You think they "want" maintenance extended? Problems arise during maintenance that sometimes cannot be seen nor estimated once they spring up. I'm sure they have a team of people right now trying to balance frantic work with careful consideration. I'm also sure that not a single one of those people care a whit to hear your indignant outrage over them trying to do their job to get the game back online.

By cptkloss at 2011-12-27 12:26:52
technically it's not their 1st MMO - whatever stump left of Mythic, still works directly for Bioware - and they were actively involved in SWTOR's development. But certainly, game doesnt look like they took any advice from them
By Bezzy at 2011-12-27 12:27:40
@Munx, Fair or not, it's still funny :)
By Vordai at 2011-12-27 12:28:11
Oh and just for those that are bored - http://www.youtube.com/watch?v=zqi0DwNLJdM Classic "Are you smarter than a 10yr old American version" -< says it all really !

A good laugh :D (it makes me sad that people like that blonde exist even here where I live :(

By Munx at 2011-12-27 12:32:49

Now you are just reading what you want to hear nefloyd.

Patches started around 6 Gmt before today, today they started 12 gmt. 6 gmt was a good time to start since that ment servers going down midnight CST, which means both sides of the pond would have had theyr patch in a time period where there were few players.

They Changed it, they didnt just extend it from 6gmt, they changed it..

In this case the only one who came across as stupid was yourself, nefloyd.



By Avulash at 2011-12-27 12:48:51
ITT: A bunch of whining Euros and Aussies complaining about Americans.
By Hyperspacerebel at 2011-12-27 12:51:55
Oh look, the servers go back up and everyone who was bitching about how horrible Bioware is went back to playing and enjoying the game! Who woulda thunk it....
By Munx at 2011-12-27 13:09:54
We wouldnt be bitching if we didnt like the game hyper, we would be leaving :)
By Jestunhi at 2011-12-27 13:10:32

Please point me to a single post saying that BW is horrible?

This is why trolls are so obvious, they can't even manage to read the thread before replying.

By Hyperspacerebel at 2011-12-27 13:19:01
Please point me to a single post saying that BW is horrible?

Why the very first post in this thread:

And bioware continues to spit in the face of theyr european clientel ...


We wouldnt be bitching if we didnt like the game hyper, we would be leaving :)

My point in making that comment was to point to the inherent hypocrisy of faulting Bioware for taking the time to make the game better while then going in and enjoying the better game.

By nefloyd at 2011-12-27 13:35:44
Munx wrote:
wahhhhhhhhhhhhhhhhhhhhh
By Bezzy at 2011-12-27 14:52:35
I still think the yanks are ignorant ! :P <- personal opinion, and yup I've met a few , nicer up in the mountains than down in the cities !
By Astygia at 2011-12-27 15:18:03

ITT: Europeans that whine about yanks, while playing a game developed by yanks, inspired by a story written by a yank.

You shoulda stayed in the mountains.

By Jestunhi at 2011-12-27 17:32:53

Hyperspacerebel still awaiting the quote of someone calling the company horrible.

Disagreeing with their decision to shut down the website at the same time as the server is not calling a company horrible.

Disagreeing with the timing of the downtime is not calling the company horrible.

If you don't want to give feedback to BioWare then don't. If you don't want to discuss it here then don't.

But we do. And we will. Deal with it.

By Hyperspacerebel at 2011-12-27 17:42:49

Spitting in someone's face falls under the category of being a horrible person. If you can't see

And Torhead is not affiliated with Bioware. You're doing Bioware no service by posting in this thread.

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